About

NDIS journey made easier

Our Story

At EPSS, we are dedicated to supporting you with expertise and heart.

Our highly skilled NDIS plan management team is passionate about supporting NDIS participants. We draw on our diverse professional backgrounds and personal experiences to deliver supportive and reliable services that make a meaningful difference in your life.

Together, we are committed to simplifying your NDIS journey, ensuring a smoother, more manageable experience so you can focus on what truly matters.

We give you…

Choice & Control

Peace of Mind

More Time for You!

Meet Our Team

cathy turner

Cathy Turner

Founder & Director

I am a qualified Chartered Accountant with over two decades of administrative experience, both within and outside the disability sector. Additionally, I am an active member of the Institute of Certified Bookkeepers Australia.

Having personally navigated the NDIS to support my own family, I understand firsthand the difficulty in understanding NDIS plans, the complexities and challenges of accessing the funded supports, understanding the NDIS requirements and attending stressful plan reassessment meetings. The experience can indeed be hard, confusing and frustrating.

Through Essential Plan Support Services, my goal is to offer a reliable service that makes a difference to the lives of people with disabilities and their families. From my own experience, I know how crucial it is to support and advocate for people with disabilities and know the feeling of comfort and stability when someone is there by your side, guiding you and helping you along the way.

My mission is to simplify life for NDIS participants and their families by handling the tedious paperwork, managing payments associated with their NDIS plans, and providing funding oversight. I do this skilfully and with heart. This allows people we support to focus on what matters most – getting the supports they need that enable them to live a meaningful life.

Outside of work, I enjoy reading, singing, musicals, going to the movies and learning about personal development.

Debbie Polette

Service Coordinator

 Before joining EPSS, I spent several years working as a Medical Scientist to satisfy my investigative nature. During this period, I also enjoyed volunteering as a Drug and Alcohol Counsellor, which allowed me to help people in our community.

Inspired by the satisfaction and positive outcomes of working directly with individuals, I decided to transition permanently into the community sector. I initially started as a Recovery Support Worker and quickly advanced to the position of Team Leader at a mental health organisation serving NDIS participants. In my role as Team Leader, I gained a comprehensive understanding of NDIS policies and procedures. Besides supervising a team of dedicated Recovery Support Workers, I was fortunate to assist participants directly with NDIS plan reviews and funding management.

I am eager to bring my extensive experience and knowledge to my role at EPSS. My goal is to deliver efficient and accurate services. Having witnessed the positive impact of the NDIS on people with disability, I am committed to contributing to this valuable process.

Mae Movera

Administration Clerk

My professional background before joining EPSS includes extensive experience in sales and customer service within the telecommunication and print industries. I have a proven track record in building and maintaining strong customer relationships in the workplace.

Additionally, for 10 years, I worked as a School Bus Aide on special needs school buses, supporting students ranging from kindergarten to high school age.

I find joy in watching sports, movies, shows, and reading books because they exemplify people utilising their abilities to the fullest. As a Plan Manager, I am committed to enabling participants to access the services they need to live their best lives.

My meticulous attention to detail ensures that NDIS participants do not have to take on the burden of managing their NDIS funding. By diligently fulfilling my responsibilities, I help participants focus on living their lives to the fullest.

Evic Bien

Accounts Clerk

Prior to joining EPSS, I spent over 20 years in the real estate industry, focusing on administration, accounts, and property management. My passion for helping individuals, especially those with disabilities, to live fulfilling lives is what inspired me to join EPSS.

The ability to make a significant difference in someone’s life each day keeps me motivated and committed.

At EPSS, my goal is to offer participants and their family’s peace of mind and more time for what truly matters by managing all the administrative aspects of their NDIS plan. This allows them to focus on living the life they want.

Outside of work, I enjoy spending quality time with my family, practicing Pilates, taking leisurely walks, and pottering around in the garden.