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Your NDIS plan,
financially managed.

Properly.

The NDIS is complex enough. Plan management shouldn’t add to that — which means you shouldn’t have to manage invoices, chase payments, or try to work things out yourself.

Get started with EPSS
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Get started with EPSS

No chasing. No guesswork. Just a process that works.

EPSS handles the financial administration of your NDIS plan — so invoices are processed correctly, providers are paid once funds are released by the NDIS, and you always know where your funding stands.

No out-of-pocket cost if your plan includes plan management.

  • Invoices reviewed and processed in line with your NDIS plan
  • Providers paid within 1–2 business days once funds are released by the NDIS
  • Real-time funding visibility — dashboard and monthly statements
  • Clear roles, honest scope — we do not overpromise
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Why EPSS?

Most plan managers offer the same basic service. What sets EPSS apart is how seriously we take doing it well.

EPSS was founded by Cathy Turner — a senior accounting background including time at KPMG, and a member of the Institute of Certified Bookkeepers Australia, who has also navigated the NDIS personally within her own family. That combination of professional rigour and lived understanding shapes how EPSS operates.

We know how much is riding on invoices being handled correctly, providers being paid on time, and funding information being clear and current. That’s not a promise we make lightly — it’s what we build our process around.

We’re honest about what plan management is and is not. We handle the financial administration. We do not decide what can be funded or claimed — that’s the NDIS’s role. Keeping those boundaries clear means you always know exactly where you stand
Meet the Team

How it works

A consistent process, from invoice to payment.

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Step 1 - Get started

Sign up online, email your NDIS plan, or call us. We’ll set up your plan management and confirm next steps.

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Step 2 - Providers send
invoices to us

Your providers send invoices directly to EPSS. You do not need to manage the process or follow things up.

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Step 3 - We review and submit

Invoices are reviewed against your NDIS plan and NDIS requirements, then submitted to the NDIS.

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Step 4 - Providers get paid

Once funds are released by the NDIS, payments are made to providers within 1–2 business days. Remittance information is provided so providers can reconcile easily.

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Step 5 - You stay informed

Check your funding balances and submitted invoices at any time through the dashboard. Monthly statements keep you up to date. If something needs to be addressed, we’ll explain what’s happening and what to do next — you will not be left to figure it out.

No surprises. No gaps. Just a clear process, applied consistently.

Who we work with

Participants and families
You do not need to manage invoices, chase payments, or navigate the portal. EPSS handles that for you.

You stay informed and in control — you can see what’s been submitted and what funding is available at any time, and choose whether you’d like to approve invoices before they’re processed.

With plan management, you can use both registered and unregistered providers — giving you more choice and flexibility in the supports you access. Getting started is straightforward. And if something does not look right, you can contact us and we’ll walk you through it.
Learn more about plan management for participants →
Providers

Invoices are reviewed in line with NDIS and ATO requirements and submitted promptly.

Once funds are released by the NDIS, payment follows within 1–2 business days — with remittance provided so you can reconcile easily.

Invoice requirements and contact details →
Support Coordinators

When you refer a mutual participant to EPSS, you can be confident their invoices are being processed correctly and their providers are being paid promptly — once funds are released by the NDIS — so supports continue without disruption.
 

You have access to clear, up-to-date funding information for mutual participants through the dashboard and monthly statements, with participant consent. No need to follow up or wait for updates.
 

We keep our role clear and our communication consistent — so you can focus on coordinating supports, not chasing payment status.

Referral information for Support Coordinators →
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What You Can Rely On

We do not overstate what we do. But what we do, we do properly.

  • Invoices processed in line with NDIS requirements — consistently, every time
  • Providers paid promptly once funds are released by the NDIS
  • Funding information that’s current and easy to access
  • Communication that’s clear and follow-up that’s straightforward
  • Honest about our role — we do not decide what can be funded or claimed, so responsibilities always stay clear

Get Started

If your plan includes plan management, getting started is simple. Already with another plan manager? You can switch to EPSS at any time.


You can get started now and provide anything missing after — we’ll confirm what’s needed.

Sign up online

We’ll review your details, confirm your setup, and take it from there.

Plan management is funded within your NDIS plan. There is no out-of-pocket cost.