🎄 HOLIDAY CLOSURE NOTICE 🎄 *** EPSS will be closed from 23 December 2024 to 3 January 2025.***  We wish you a fantastic festive season and extend our heartfelt thanks for your continued support. We look forward to continuing our work together in the new year. Warm regards and happy holidays!

Support Coordinators

Collaboration with NDIS Support Coordinators

Your Portal

Working together to continually streamline processes

Your work is critical to getting the supports for NDIS participants and we will work collaboratively with you. Contact us if you are unable to find what you are looking for.

PACE plans – EPSS to be Endorsed

To ensure smooth and efficient management of your client’s funding, it is crucial that EPSS be endorsed as both “My Provider” and “My Plan Manager.” You will need to assist your participant to contact National Disability Insurance Agency (NDIA) to do this.

To complete the endorsement, the participant will need to provide following details:

  • Business Name: Essential Plan Support Services
  • ABN: 94 638 628 574
  • Provider Number: 4050064635
  • Postal Address: PO Box 85, Cannington WA 6987


Please also request for the NDIA to grant us access from the start of the NDIS plan to ensure continuity of service provision.

Without this endorsement, we are unable to access the necessary funding and process payments of provider invoices.

Participant Dashboard

You can access the up-to-date details of your participant’s plan managed funding and the paid invoices.

Please note that you will need to obtain permission from our mutual clients to receive monthly statements and have access to our system. Click here for the Consent to Share with your Support Coordinator form.

Once you have the consent, we will send you a registration link and you will have immediate access as soon as you complete the registration process outlined in the email.

Budget Allocation

We understand that the plan funding must be managed effectively to avoid overspending and leaving participants without supports. Our plan management system allows us to make budget allocation to providers. You can send us the budget allocation or even better, the service agreements for your clients and quarantine funds for the specific providers. Send the budget allocation to admin@esentialplan.com.au.

Referral Form

Making a referral to EPSS is easy. You can complete the digital referral form here  or complete the fillable pdf referral form. Don’t forget to attach the NDIS plan.

Helpful Resources

Monthly Statements

Participants, Participant Representatives or Plan Nominees are sent monthly statements. We can send these to you after receiving consent from the participant.


Access our plan management system

We understand that the plan funding must be managed effectively to avoid overspending and leaving participants without supports. You will always be in the know regarding funding balances for your participants because we give you access to our plan management system, so you know the up-to-date funding details and see paid invoices.

Please note that you will need to obtain permission from our mutual clients to receive monthly statements and to have access to our system. Click here for the Consent to Share with your Support Coordinator form.

Once you have the consent, we will send you a registration link and you will have immediate access as soon as you complete the registration process outlined in the email.


Support Coordinator’s role – keep an eye on the Budget

We want to assist you with the planning and coordinating the supports for NDIS participants as expected by the NDIA. NDIS outlines on the website What your support coordinator should do including the following:

“You can work with your support coordinator to arrange a schedule of services which reflects your goals, needs and how you want to use your plan, and fits in your NDIS plan budget.”

Our plan management system allows us to make budget allocation to providers. You can send us the budget allocation or even better, the service agreements for your clients and quarantine funds for the specific providers. Send the budget allocation to admin@esentialplan.com.au.

You can also see the up-to-date details of the participant plan managed funding and the paid invoices once you register with us. See Participant Dashboard.


Using NDIS funding – Reasonable and Necessary Checklist

Before purchasing supports through their NDIS plans, the NDIA requires participants to consider the Reasonable and Necessary Checklist.  To build your client’s capacity in implementing their plan, it is recommended that you support them by discussing the checklist and explaining the Reasonable and Necessary requirements if required. Your client can supply a completed checklist to us in some cases and it is useful for your own records.


Contact Us

FAQs

Visit our NDIS Plan Management FAQs